All our rental packages come with a white glove setup service.

If you have a package and add on products those will also include setup service.

If you only order add-on products you must include setup services with your rental.

If you accidentally damage a rented camera while using it, please notify us immediately. We understand that accidents can happen. The extent of the damage will be assessed, and you may be responsible for covering the repair or replacement costs. We recommend reviewing our rental agreement for specific terms and conditions related to camera damage. Your honesty in reporting any issues is greatly appreciated, and we're here to assist you in resolving the situation as smoothly as possible.

Yes, pending availability, you have the option to extend the rental period for any gear if you find that you need it for a longer duration than originally planned. To do so, please contact our team to discuss your requirements and coordinate an extension. We will work with you to update the rental terms and ensure the equipment's continued availability. Keep in mind that availability may vary, so it's advisable to let us know about your extension needs as early as possible to secure the equipment. We're committed to accommodating your needs.

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